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SERVICE

Services offered to the clients

The hotel provides a number of services: currency exchange, post office, newsstand, bookstore, drug store, souvenir shop, laundry and dry cleaning, 24-hour room service, emergency medical aid, massage, hairdresser's, and business center. Guests can order flowers, souvenirs, and cigarettes in their rooms. Also, you can order a tour,visa support, guide, booking of air and railway tickets, a taxi, rent a car with a driver...

Transfer in USD per hour

Route Car (1-4 persons) Minivan (4-9 persons)
Airport-Hotel 15 25
In the city 15 25

SECURITY

The building of the hotel KAZAKHSTAN meets the highest seismic stability standards. The hotel has internal security service for its guests.


SUPPLEMENTARY SERVICES :


Visa Services of "Orient Express" Travel Agency
(Invitation Letters, Registration and Visa Extension in OVIR)

The rules of MFA Consular department for invitation letters for foreign citizens:

! Please read carefully these rules before coming to Kazakstan. Take into consideration that consular rules for foreign citizens in each country are different and Kazakstan laws should be obligatory observed. This information is prepared specially to save your money and health.


Invitation for receiving visa in the Embassy of Kazakstan abroad

For proceeding invitation letter the following details are required:

- full name (exactly as in passport)
- date of birth
- sex
- nationality
- passport number
- passport issue date
- passport expiry date
- Kazakstan cities to be visited
- period of stay in Kazakstan
- the city where the visa is going to be obtained (country/city)

º Passport should be valid at least for 6 months after expiring the period of visa validity.
Request for invitation should be submitted in written by fax or e-mail not less then 9-10 working days prior to the intended date of arrival to Kazakstan. The reference number is given within 1-3 working days after applying to the Consular department of MFA.
Inviting company sends by fax the letter-invitation with reference number to applied person, Consular department of MFA sends reference number to Kazakstan embassy in the city where the visa is going to be obtained within 7 days.

º It is impossible to receive a visa in the consular section of the airport upon arrival (it is possible only in a very extra cases or for Government delegations).

º The invitation with reference number does not guarantee the receiving of visa, the Consul of Kazakstan embassy or the Consular department's director has a right not to issue visa without any explanations.

Travelling without visa

º If a foreign citizen stays in Kazakstan without visa, after entering Kazakstan he will be fined in the amount of 300$ and should pay extra 70$ for getting exit visa.

Accident insurance

º If a person already has the insurance, the insurance company should pay off all expenses in case of accident. If a person does not have an insurance policy, he should beforehand in written form inform the inviting company about it.


Registration and visa extension in OVIR

º Non CIS national staying longer than 72 hours in Kazakstan should be registered at OVIR (it means the Kazakstan visa should be registered) within 3 working days after arrival. Failure to do so will result in penalty of amount 150$. Inviting company registers its clients in OVIR.
º Person coming to Kazakstan by international flights should have Kazakstan custom's stamp in the passport (it is necessary for OVIR registration).
º Person coming from CIS country should have a copy of ticket he (she) entered to Kazakstan (for OVIR registration). Persons coming to Kazakstan for a period of 3 month and longer should hold an international AIDS certificate.
º Kazakstan visa can be extended maximum for 2 months (it should be still valid while applying for extension). Visa's extension takes from 3 to 5 days. OVIR commission will study each case and the period of extension depends on its decision.
º There is no need for special OVIR permission to visit other Kazakstan cities. But in some case it is necessary (for a closed areas for example).
 
Letter invitation for getting Kazakstan visa:

º All procedures are operating according to the rules of MFA Consular department.
º "Orient Express" Travel Agency arranges invitations for a Kazakstan visas with maximum stay of 3 months.
º "Orient Express" Travel Agency doesn't bear any responsibilities for the decision of MFA Consular department or Consul of Kazakstan Embassy.
º Price for invitation, Agency service and consular fee is 35$ (per person in tenge).

Registration and visa extension in OVIR

º Price for registration is 25$ (per person in tenge)
º Price for visa extension (including new registration fee) is 50$ (per person in tenge)
º Permission to visit cities of Kazakstan (if necessary) is 25$ (per person in tenge).



E-mail: hotel_kazakhstan@nets.kz


Tariff scale of the "V.I.P. Transfer" services cost:

  • PRIVATE Service category
  • Meeting customer in the airport; Transfer by a business class car.$57.50
  • Meeting customer in the airport; Transfer by a representative class car.$70.00
  • Meeting customer in the airport; Transfer by a business class car; Hotel reservation.$58.00
  • Meeting customer at the airport; Transfer by a representative class car; Hotel reservation.$71.00
  • Meeting customer at the C.I.P. lounge of the airport; Transfer by a business class car. $ 130.00
  • Meeting customer in the C.I.P. lounge of the airport.$75.00
  • Meeting customer in the C.I.P. lounge of the airport; Transfer by a representative class car.$140.00
  • Meeting customer in the C.I.P. lounge of the airport; Transfer by a business class car; Hotel reservation.$131.00
  • Meeting customer in the C.I.P. lounge of the airport; Transfer by a representative class car; Hotel reservation.$141.00O
  • Transfer to the airport by a business class car; Attending customer through the public lounge.$37.50
  • Transfer to the airport by a representative class car; Attending customer through the public lounge.$50.00
  • Transfer to the airport by a representative class car; Attending customer through the C.I.P. lounge.$130.00
  • Attending customer through the C.I.P. lounge.$75.00
  •  

Special service PRIVATE

  • Providing customer with individual security Special discount system is available!
    Groups of over 10 (ten) people are allowed a 15% discount.
    Groups of over 20 (twenty) people are allowed a 20% discount.

Offering cars

PRIVATE Business class Representative class Mercedes-Benz - 200 (elegant) Mercedes-Benz S-320 , W-140 Mersedes-Benz-200 (compact) Mercedes-Benz limousine W-124, Mercedes-Benz 230 , W-124


E-mail: hotel_kazakhstan@nets.kz


AVIA-TIEN-SHAN AIR COMPANY

Air company "AVIA-TIEN-SHAN" works both with local and overseas tourists. Our air company served the Embassies of Germany, Japan, Great Britain, France and Canada.

The main kinds of recreation offered by our firm are:

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Copyright c 2000
E-mail:
hotel_kazakhstan@nets.kz

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